Privacy Policy

This Privacy Policy governs the manner in which Sydney Blocked Drain Service (“Service Provider,” “we,” or “us”) collects, uses, maintains, and discloses information collected from users (“Users” or “you”) of the website (the “Website”) and in the course of providing drain-related services in Sydney, New South Wales, Australia.

1. Information We Collect

1.1 Personal Information: We may collect personal information from Users, including but not limited to names, email addresses, phone numbers, and postal addresses, when Users visit our Website, fill out forms, or engage with our services.

1.2 Non-personal Information: We may collect non-personal information about Users whenever they interact with our Website. This may include browser type, device information, IP addresses, and other technical information.

2. How We Use Collected Information

2.1 We may use the personal information provided by Users for the following purposes:

  • To respond to inquiries and provide services requested by Users.
  • To send periodic emails or contact Users regarding their inquiries or services.
  • To improve customer service and enhance the user experience.
  • To personalize user experience and deliver relevant content.

2.2 We may use non-personal information for analytical and statistical purposes, website optimization, and to enhance the functionality and security of the Website.

3. How We Protect Your Information

3.1 We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

3.2 Despite our efforts to protect your personal information, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of any information transmitted to or from the Website.

4. Sharing Your Personal Information

4.1 We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.

4.2 We may disclose personal information in the following circumstances:

  • To our trusted service providers who assist us in operating our Website or providing services to Users.
  • To comply with legal obligations, enforce our Terms and Conditions, or protect our rights, property, or safety.
  • With your consent or as otherwise required or permitted by law.

5. Third-Party Websites

5.1 Users may find advertising or other content on our Website that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our Website.

5.2 Browsing and interaction on any other website, including websites that have a link to our Website, are subject to that website’s own terms and policies.

6. Changes to This Privacy Policy

6.1 We reserve the right to update or modify this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

7. Your Acceptance of These Terms

7.1 By using our Website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed as your acceptance of those changes.

8. Contact Us

8.1 If you have any questions or concerns regarding this Privacy Policy or the practices of our Website, please contact us at the following email address:


This Privacy Policy was last updated on [15 June 2023].